4.8

Based on 67 reviews

Deirdre Stretton

2021-07-21T17:32:46+0000

Wow. What a fantastic organisation, from the first telephone call to completion of a job they are friendly, respectful... and totally efficient. I would recommend PHR every time for your plumbing needs. Don't know what I would do without them. Thank you All, your fantastic.read more

Karen Griffiths

2021-07-13T12:58:27+0000

PHR Plumbing have just fitted two taps for me. They were efficient on time and no mess was left l was really pleased. I... even left the choice of taps to them and they suited perfectly l would defiantly recommend them in the futureread more

Annette Turner

2021-05-25T14:12:40+0000

MAY 2021 PHR Replaced our heating system and boiler with the minimal of fuss and to budget. Clean tidy work, polite... staff. Great job guysread more

Lauren Griffiths

2021-04-28T17:40:07+0000

Ryan and his brother from PHR plumbing came today to take out my extremely old boiler & tank and replace it with a new... combi boiler. Honestly I can't fault them, they did a great job and they were just genuine nice lads. Chatting with my partner and lovely towards my daughter and dog. The work they've done is spot on and they left it all spotless too! I can't fault them. The rest of the team I've spoken to think it's Charlene and Leanne ...they've also been a great help so thanks to you ladies as well.read more

Michele Gospel

2021-04-24T08:52:06+0000

PHR plumbing fixed my boiler yesterday 100% customer service will definitely use them again brilliant company all... round👍⭐️⭐️⭐️⭐️⭐️thank you so much PHR great engineers tidy workers brilliant office staffread more

Antony Parry

2021-04-22T18:21:38+0000

So impressed with this company service. From the lady who did the initial assessment who was so thorough professional... and informative. The two lads who came to install the floor insulation Josh and KC who were so polite and left the house spotless and even returned some money they had found under the floor boardsLeanne the receptionist who went above and beyond to help accommodate my work rota and finally the Engineer RossAgain couldn’t do enough and very helpful Can’t recommend this company enough Thank you PHRread more

Carrie Phelan

2021-04-22T09:35:20+0000

I am in the process of having my new central heating system installed and would just like to say how brilliant everyone... involved has been so far. I will leave a proper review after its all finished but Ryan and Christian are a couple of cheerful, professional lads doing an amazing job today and deserve an extra special mention. cheers lads!read more

Charelle Louise Tilley

2021-04-18T21:03:34+0000

I just wanted to leave a review to thank everyone at PHR for their amazing customer service and help other the past few... weeks! We were lucky enough to qualify for the Eco grant in our new house which included a free boiler and underfloor insulation. All the staff in the office were friendly and super efficient and the surveyors and staff that came to do the work were so professional and friendly too. And to top it off, when they knew the date we were moving into the new house, they made sure all the work was done before we moved in so we wouldn’t have extra upheaval! We honestly can’t thank you all enough!! ☺️😁read more

Gracie Pretty

2021-04-10T14:26:32+0000

fantastic service! kyle was lovely and so helpful! highly recommend.

Paul Fleet

2021-03-29T20:36:05+0000

Highly Recommended 💯😊 great work!! great staff!! 💯👌😊

Morgan Roberts

2021-03-26T20:42:57+0000

Cracking lads very reliable and great service every time!

Stew Cardno

2021-03-26T17:25:47+0000

Great lads, reliable, trustworthy and reasonable prices. Highly recommend

Caroline Price

2021-03-26T10:23:10+0000

Thank you so so much for my outdoor doggy shower, you have CHANGED MY LIFE. No more muddy dog being walked through the... house to go upstairs. Perfect install, thank you. You also completed the plumbing for our new kitchen, Owen was very knowledgeable and professional, even fixed my en suite tap without charge and gave me tips on my boiler pressure. Thank you PHR 😃😃read more

Kerry Gray

2021-03-26T09:03:06+0000

I work for a local letting agent, PHR are our trusted Plumbers! They are quick to respond to each and every work order... we give them! From the initial visit, quote to the completed job they are very efficient and always friendly with the tenants. I would always recommend PHR to anyone even friends and family 👏🏻read more

Linda Budworth

2021-03-25T14:31:02+0000

From Jordan visiting to estimate the work required to Bruce & Ben fitting a new boiler. Ben removed the old boiler... while Bruce fitted the new one. Both of these guys worked non-stop to get the job done. Bruce came back a week later to flush out the radiators, fit a wall plate & control switch. I would definitely use this company again.read more

Paul Maffia

2021-03-25T13:39:45+0000

Thank you to PHR. Amazing service. Had a bad leak, they were Straight out & sorted it. Just had a radiator moved & a... few others replaced. Clean, tidy, well mannered lads. I hope I don’t have a leak again but if I do I know where to go. Thank you PHR. Highly recommend 👍read more

Kieron Marc New

2021-03-25T13:38:42+0000

Great service, just got on with job. Did a excellent job fitting new boiler and left the place spotless after they had... finished. very happy would highly recommendread more

George Williams

2021-03-11T11:16:39+0000

I’m absolutely over the moon! The whole process has been brilliant! Charlene and Lee Parry completed my application and... all the checks! This was always chased up and done quickly. Following that two gents shown up and done full cavity wall installation even though it was hammering it down all day! Great job by them. To finish off Ryan and Christian came to complete the boiler installation! They were done by mid morning and couldn’t have done more for us!! Ryan completed extra jobs free of charge and we didn’t even have to ask. Not all hero’s wear capes but PHR DO. Thanks very much!!read more

Cassandra Thomas

2021-03-07T19:54:04+0000

PHR came to fit our new boiler, removed our old system, very happy with their work, nothing was to much trouble, office... staff very helpful and very polite, took care in all the work they did, a reliable team ☺️read more

Peter Stojanovic

2021-03-05T13:27:09+0000

Would recommend . Found Ben to be an excellent carp angler (his words) Bruce a good installer . Jordan a good organiser... and the office people polite and quick to get back to you if you had a problem. They are tidy, polite, on time,can work under strict Covid restrictions and are happy with their work and would have them back again. Ps found Ben to be as good a plumber (my words)as he is an angler all stay safe.read more

Chris Malley

2021-02-06T11:03:05+0000

Despite saying they can offer external wall insulation under the green grant scheme and sending a surveyor out in... September 2020 we have had absolutely no contact from this company. We have made many, many calls to them and each time get fobbed off with excuses. In the end we asked for a guide price for the job...it was the full cost of the green grant scheme more than other quotes we got. That is £5000 more! We have now gone with another company and they have been keeping us informed every step of the way. Why couldn’t PHR Plumbing just be upfront and honest with us instead of stringing us along for months.read more

Gemma Armitage

2020-12-14T18:00:08+0000

Well wot can I say I had no heating or hot water phr sorted everything out within a week fantastic work thanks to... Pete,Katie,Chris,Ryan.josh the list goes on can’t thank them all enough for everything there is decent people out there thanks so much guys xxxxxread more

Fran Cornes- Green

2020-11-11T19:41:08+0000

I would like to recommend p h r plumbing and heating as they have replaced our boiler recently.The service was very... efficient and we will definitely recommend them .read more

Emma Hall

2020-10-29T17:50:44+0000

I was recommended for the free boiler scheme so I got in contact with Chris parry who was very helpful and sent me the... link I needed to start the process & answered any question I was unsure on. PHR staff came out to do boiler and underfloor insulation and I had 4 members of staff in total in my house who explained the whole process. PHR was very understanding and fitted round me as I have a son who autism so not always easy but they made it very easy. House was left cleaned and everything put back. Would highly recommend 👍🏼read more

Suzanne Didcote

2020-10-15T15:11:42+0000

Excellent response to a boiler fault. Engineer arrived same afternoon as fault reported to diagnose problem. I would... highly recommend PHR, good service and polite staff members, who spoke in layman's terms about the problem and didn't baffle with technical terms Thanksread more

Lindsey Marland

2020-10-15T13:47:55+0000

PHR came to fit our new boiler, very happy with their work, nothing was to much trouble, very polite and took care in... all the work they did, a reliable team ☺️ would defiantly recommend, thank you Marie and Les Marland ☺️read more

Peter R Christley

2020-10-13T19:14:38+0000

Had a full central heating system fitted by PHR, well happy withe the work even fitted my new shower F.O.C. would... recommend them to anyone, first class company. Thank youread more

Donna Pimley-Jones

2020-10-07T18:55:15+0000

I have had to leave a review after noticing a reduction in my energy bills. I recently had a new combi boiler fitted by... PHR after filling in their online enquiry form. This was part of their ECO scheme. The guys were very neat workers and very polite. To say I am very happy is an understatement. Thank youread more

Cara Samuel

2020-10-07T18:15:47+0000

I would like to Thank PHR for all the work they have carried out at my property . I have always suffered with my... property being very cold although we have central heating throughout... I was originally referred to phr by a friend and I never really followed it up as I thought with myself and partner having full time jobs we wouldn’t qualify for any funding , I contacted the office and spoke with CHRIS who handled my enquiry very professionally and very efficiently. Within a week they carried out a survey on our property and the very next week I received a call from CHARLENE to book my appointment for install , Charlene was a very well spoken and polite customer advisor who made me feel at ease and like nothing was a problem . PHR installed Loft and cavity wall insulation and my property along with a brand new Combi Boiler and it was all completely free of charge . I would definitely recommend PHR as a company and would like to take this opportunity to thank everyone involved. 🌟🌟🌟🌟🌟read more

Tony Jackson

2020-10-05T12:56:48+0000

Guys came out and sorted the gas hob straight away and at a reasonable price

Jenna Lea Cannon

2020-07-14T19:40:12+0000

Thank you so much PHR Plumbing for my free boiler service today as I work for the NHS. The service team were excellent,... friendly and efficient. I highly recommend PHR Plumbing, thanks again guys.read more

Lindsey Barber

2020-07-14T14:48:38+0000

Big thank you to the guys from PHR plumbing for doing a free boiler service for me today for working for the NHS.... Lovely friendly guys, very efficient and professional, would definately recommend them. Thanks again, very much appreciated. ☺️😁read more

Richard Clayton

2020-07-03T17:38:45+0000

Professional and friendly company, always on time and carry out great work.If anyone needs a reliable, honest plumber... these are your guys, can't recommend them highly enoughread more

Richard Clayton

2020-07-03T17:38:45+0000

Professional and friendly company, always on time and carry out great work.If anyone needs a reliable, honest plumber... these are your guys, can't recommend them highly enoughread more

Lee Howarth

2020-06-26T17:54:10+0000

Would just like to thank PHR for the fantastic job they've just carried out on my property this week . From speaking to... chris in the office who has been very helpful from day 1 then the istallalation of the boiler and insulation by Rodney and Jordan to the aftercare from Peter and Jordan . Thank you for the clean and tidy job you've all done . would definitely recommend and use in the future 5⭐read more

Shay Evans

2020-06-16T20:28:41+0000

Thank you to PHR for the new boiler and insulation they have fitted for me recently, the men on the insulation install... and the gas engineer were both friendly and helpful. Amazing! I will definitely be recommending you !read more

James Tinker

2020-06-12T18:55:51+0000

⭐️⭐️⭐️⭐️⭐️I would just like to Thank PHR for all the work carried out at my property, it has been a hassle free... experience from the very friendly and knowledgeable DEA assessor who carried out my survey , the lads on the insulation install and the gas engineer who fitted the boiler . Amazing team work , very clean , friendly and professional. Well done guys keep up the good work I will certainly be recommending you . “And I can’t believe all that work was FREE through your ECO3 scheme “read more

Verna Mary Napier

2020-05-15T11:04:49+0000

We have just had our full heating system replaced.Tref & Ross have done a FANTASTIC JOB,in only 4 days!!Lovely... men,hard working,polite,explained everything to you,very tidy you cant even tell they have been here!!HIGHLY RECOMMENDED!!5 *****SO SO HAPPY WITH EVERYTHING FROM PHRread more

Karen Davies

2020-05-04T19:47:12+0000

Had a problem with my boiler and called PHR who responded quickly, with a time to call, to fit in with me... working.Arrived on time, friendly guy who was very efficient and sorted the problem.Very professional.Would highly recommend this company.read more

Les Williams

2020-04-16T19:40:50+0000

First class workmanship.Second to none.

Stephen Batterbee

2020-02-21T17:31:48+0000

Wow what service 👍Thanks to Kyle, Bruce, Max and Trevor we have now have central heating. No mess at the end of the... day as they cleaned as they worked.The heating system is fantasic i cant thank them enough.I would recommend the team we had to anyone.read more

Angela Lally

2020-02-05T15:00:44+0000

absolutely fantastic team replaced boiler & under floor insulation highly recommend cannot thank them enough 👍

Carol Roberts

2020-01-28T17:17:35+0000

had new boiler and under floor insulation done today very efficient service helpful and polite thank you.

Jenny Beswick

2020-01-26T13:41:22+0000

I had a new boiler fitted 2 weeks ago by Ben & Bradley. They arrived on time, got the job done, very clean & tidy. My... home is much warmer, highly recommended.read more

Darren Seager

2020-01-24T19:03:44+0000

PHR installed our new boiler today Come on the time and date Tidy job no mess ! Also did our underfloor installation... which well needed again can’t fault there work!Keep it up everyone at PHR 👍read more

Carmen Kemperman

2020-01-22T11:45:40+0000

Called PHR Plumbing and Heating Renewables to do some work on my central heating system, replacing some broken... thermostats, replacing and re-siting a bedroom radiator and replacing a dining room radiator. All the work was carried out cleanly and efficiently. The plumbers who called were helpful, friendly and worked well together. My home was left clean, tidy and warm, thank you. I received bill via email a couple of days later and was able to pay by bank transfer online. Highly recommended!read more

Belinda Rollins

2020-01-15T22:12:46+0000

Friendly service and reliable.

Sarah Lloyd

2020-01-13T11:32:30+0000

It’s always important to share positive things so I just wanted to say thank you so much for your work at my home. I... was left with no heating or hot water (on a Sunday evening) and the response I received was amazing. It’s nice that a business cares about their customers and the service they provide and takes the time out to be very thorough. It is very much appreciated and I would recommend PHR to anyone who wants to receive a professional and reliable service. Thanks again!!! 🙂read more

Steve Wakeford

2020-01-12T05:40:26+0000

We asked Aled from PHR to come and service 2 of our boilers. The first booking was cancelled by him and he came out 2.5... weeks after first call. The charge was £125 per boiler. We knew there was a problem with one of the boilers, he diagnosed it and told us it needed a new thermostat for the heating but that he didn’t have time to come back and fit it. He explained it was easy to change. So I bought the part for £50 and changed it, the boiler still didn’t work. Aled explained that he couldn’t come back. He sent someone else over but they couldn’t help either. So we called the manufacturer, Worcester, we paid them £250 a one off fee including parts to come and fix the boiler. The technician found Aled’s screwdriver inside the boiler, he instantly found an oil leak that had gone unnoticed by Aled, he also said the service had not been carried out properly as the hoses were not replaced (and needed it) and parts has not been cleaned. He diagnosed the problem as a valve which he replaced. I told him the history and he said to steer clear of using Aled again. I phoned Aled to explain and he said he didn’t spot the oil leak as it was too dark (he knew it was an outside boiler), he apologised but no compensation was offered.read more

Dave Cheetham

2019-12-16T16:12:18+0000

have done my en suite and bathroom fantastic quality very impressed thank you PHR lovely people always very friendly... when phone the officeread more

Cathy Ingram

2019-11-29T10:53:40+0000

Completed bathroom looks ok but I’ve had multiple issues with the instillation. The main issue being the shower wall... panels that were installed incorrectly and fell away from the wall within a few days and now have screws holding them to the wall. Bathroom was meant to take a week to complete took almost 6 weeks. Some of this was due to material supply issues eg wrong flooring sent, Basin sink missing, faulty mirror etc.read more

Adam Calland

2019-08-14T17:16:18+0000

Great service, easy to deal with & very reliable. Highly recommended 👌🏻

Irene Roberts

2019-07-25T21:10:15+0000

Would highly recommend this company.Amazing at what they do. Excellent customer service, professional, polite.... Wouldn’t use anybody else.read more

Denise Edwards-Rosedale

2019-07-25T19:27:09+0000

cant add to a recomendtion......sez it all

Penny Griffiths

2019-07-04T16:03:55+0000

Had our boiler and underfloor insulation fitted today and I am one happy customer.They turned up at 8.30 prompt and... worked very efficiently,then left with very little trace.I will definitely be recommending your services to others in future.read more

Rachel Pamment

2019-06-21T15:08:37+0000

Fast, clean & efficient are some of the words to use for the team at PHR Plumbing. Great customer service from start to... finish. Thank you very much for the work carried out today. Highly recommend!read more

Julie Davies

2019-04-04T10:04:48+0000

Rang with a boiler issue turned up next day. checked boiler and gave me quote for part needed. Great service

David Blunt

2019-04-02T12:28:08+0000

Reliable honest and hard working tradesmen

Clare Louise Jones

2018-12-07T19:15:33+0000

friendly fitted me in on short notice clean and tidy very professional

Tracey Toulmin

2018-11-15T09:45:49+0000

5 star service from a family run business.Fast response and quick solution to what we needed no jargon and straight to... the point.Would recommend and can't wait to hear from them again soon to update an ensuiteThanks GuysSo now we have the ensuite complete amazing job guy's 😊 so pleased.Finished pic first.read more

J Aff Waring

2018-10-31T08:39:36+0000

Great services always reliable

Rachel Lewis

2018-10-31T07:16:14+0000

Fast and reliable service. Aled was very friendly and efficient. Thank you

Sian Garstang

2018-10-23T16:59:48+0000

Alex from PHR fitted our wood burning stove today. Excellent customer service, polite and a very professional clean... job. Highly recommendedread more

Melanie Lloyd

2018-10-17T19:03:52+0000

Just renewed my en-suite. Great reliable service and friendly workers who did a great job! Would recommend and use... them again! 🚽🚿🛀🛁read more

Gill Twiss

2018-10-16T19:08:32+0000

PHR Plumbing installed my new boiler 12mths ago. I have since had them back to give it a service. I couldn't wish for... more courtious, polite, knowledgeable workers. Always happy to help and ensure your premises are respected. I highly recommend them.read more

Jennifer Alexandra

2018-10-12T11:03:36+0000

Really happy with the service. Friendly, professional and knowledgable. Will be using again!

Margaret Spencer

2018-08-13T18:19:39+0000

There professional. Always there when they say they will be, so very knowledgeable and they have sorted our heating... problems, that others couldn't. Margaret Spencer The Nash Care HomeRhylread more

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Prompt General Plumbing Services

Whether you have a leaking tap or pipe, or a leak you do not know where it is coming from then we can help you with our expert team of on hand plumbers, who have extensive experience in detecting leaks and repairing leaks.

A slow leak can lead to further damages to your home if left for to long and can turn out to be very costly if not repaired quickly and efficiently.

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